Orders usually arrive as free text: staff guess the product, get the quantity wrong, forget the total, and cannot match the proof photo to an order. WACO Catalog turns it into a fixed flow: the customer types "katalog", picks a product from a list, enters a quantity, and receives a numbered order with the total and your bank accounts, in WhatsApp or website live chat. Products are simply typed into the portal; no Meta Commerce Manager, no business verification.
Up to 10 products with name, price, description, and image. In WhatsApp it is an official list message; in live chat, option buttons. Triggered by a keyword, an interactive-menu option, or staff typing /katalog in a private note.
Pick a product → enter a quantity → Add more, Finish & pay, Cancel. Nothing guessed; the AI Operator stays silent during ordering.
Finish → order P-000123 with summary, total, and your bank accounts, plus "type sudah bayar". An order number entered as the invoice in payment confirmation links automatically; a valid payment marks the order paid.
Every order becomes a private note labelled "pesanan" in the conversation. An order list in the portal to change status (paid, processing, completed, cancelled), the customer is notified automatically, and CSV export.
Webhooks pesanan.baru and pesanan.status, API for listing orders,
changing status, and sending the catalog. Fits a POS, ERP, or n8n.
No extra cost and no Meta verification, because it only uses official WhatsApp session messages. Good for balance top-ups, services, packages, or ready-to-ship products.
No. The channel is official (WhatsApp list and button messages), but the catalog belongs to WACO, so no Commerce Manager, no product review by Meta, no business verification. The official Meta catalog can be added as a second path if needed.
Bank transfer to the accounts you list, then the customer confirms through Payment confirmation (form + proof photo). An order number entered as the invoice links the two automatically. Your billing system can mark it valid through the API.
Up to 10 active products per catalog, the WhatsApp list limit. For more choices, use the interactive menu as a door into several categories.
More questions? See the WACO guides or say hello through the chat bubble.